Terms of service
Terms and Conditions Last updated: 8 February 2026
These Terms and Conditions set out the rules that apply when you use royalprincess.co.uk or purchase products from Royal Princess. By browsing this website or submitting an order, you agree to be bound by these Terms. We encourage you to read them carefully before proceeding.
1. Company Details
Royal Princess 71-75 Shelton Street, Covent Garden London, WC2H 9JQ United Kingdom
Royal Princess 30 N Gould St, Ste N Sheridan, WY 82801 United States
Email: support@royalprincess.co.uk Phone: +44 20 8202 8095 Website: royalprincess.co.uk
2. Who Can Shop With Us
To place an order on this website, you must:
- Be aged 18 or over
- Be legally capable of entering into a binding contract under UK law
- Supply accurate, complete, and up-to-date billing and delivery details
By submitting an order, you confirm that all of the above conditions are met.
3. Products and Availability
All items listed on royalprincess.co.uk are subject to availability. We take care to ensure that product descriptions, images, and specifications are accurate, though slight variations may occur as a result of screen display settings, lighting conditions, or minor manufacturing changes.
We reserve the right to alter, suspend, or remove any product from our range at any time and without advance notice. Royal Princess accepts no liability to you or any third party for any such changes.
4. Pricing and Payment
All prices are shown in British Pounds Sterling (GBP) and include any applicable taxes as required under UK law. Full payment is collected at the time your order is placed.
Transactions are handled by secure, PCI-compliant third-party payment processors. The payment methods available will be shown at checkout and may include credit and debit cards, Shopify Payments, PayPal, Klarna, or other supported options. We do not retain any card or payment details.
If an item has been listed at an incorrect price due to an error, we reserve the right to cancel the affected order. You will be informed promptly and a complete refund will be issued.
5. Order Acceptance
Submitting an order represents an offer to buy and does not constitute a confirmed purchase. A binding contract between you and Royal Princess is established only upon receipt of our order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including where fraud is suspected, payment has not been completed, or the item is unavailable.
6. Shipping and Delivery
Delivery options, associated costs, and estimated timeframes are shown during checkout and described in full within our Shipping Policy. Estimated delivery times are provided as a guide only and may be affected by carrier schedules, seasonal demand, or factors outside our control.
Ownership and risk of loss transfer to you upon delivery to the address provided. Royal Princess bears no responsibility for delays arising from inaccurate or incomplete delivery information entered at checkout.
7. Returns and Refunds
You have the right to cancel your order within 14 calendar days of receiving your goods, as provided under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Where items arrive faulty, damaged, or not as described, your rights under the UK Consumer Rights Act 2015 also apply.
Complete details regarding eligibility, return procedures, and refund timelines are available in our Returns & Refunds Policy.
8. Intellectual Property
All materials published on this website — including written content, images, graphics, logos, branding, and design — remain the exclusive property of Royal Princess and are protected under UK and international intellectual property law. No content may be reproduced, distributed, adapted, or used in any form without our express prior written consent.
9. Limitation of Liability
Nothing within these Terms removes or restricts our liability in circumstances where it would be unlawful to do so, including:
- Death or personal injury resulting from our negligence
- Fraudulent misrepresentation
- Any infringement of your statutory consumer rights under UK law
Subject to the above, and to the maximum extent permitted by law, Royal Princess shall not be held liable for any indirect, incidental, or consequential loss arising from your use of this website or from the purchase of our products.
10. Acceptable Use
By using this website, you agree that you will not:
- Use it for any unlawful, dishonest, or fraudulent purpose
- Attempt to gain unauthorised access to any part of the site or its underlying systems
- Upload or transmit any content that is harmful, offensive, or disruptive
- Breach any applicable local, national, or international laws or regulations
We reserve the right to restrict or terminate website access for any user found to be in breach of these conditions.
11. Amendments to These Terms
These Terms and Conditions may be revised periodically to reflect updates to our practices, offerings, or legal obligations. All changes will be published on this page alongside a new "Last updated" date. Continued use of the website following any revision will be taken as your acceptance of the updated Terms.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall fall under the exclusive jurisdiction of the courts of England and Wales.
13. Get in Touch
For any questions relating to these Terms and Conditions, please contact us via:
Royal Princess 71-75 Shelton Street, Covent Garden London, WC2H 9JQ United Kingdom
Royal Princess 30 N Gould St, Ste N Sheridan, WY 82801 United States
Email: support@royalprincess.co.uk Phone: +44 20 8202 8095 Website: royalprincess.co.uk
These Terms and Conditions are governed by the laws of England and Wales and have been prepared in compliance with the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Consumer Rights Act 2015, and the Consumer Protection from Unfair Trading Regulations 2008.