Contact information
Contact Us
Whether you have a question about your order, want to know more about our products, or simply need some help, the Royal Princess support team is ready to assist.
For anything related to orders, returns, products, or general enquiries, drop us a message at:
support@royalprincess.co.uk
We aim to get back to you within 1–2 business days.
Phone
Prefer to speak with someone directly? You can reach us by phone at:
+44 20 8202 8095
Our phone lines are open during the customer service hours listed below.
Customer Service Hours
Monday to Saturday: 09:00 – 18:00 (UK time) Sunday and UK public holidays: Closed
Our Addresses
Royal Princess 71-75 Shelton Street, Covent Garden London, WC2H 9JQ United Kingdom
Royal Princess 30 N Gould St, Ste N Sheridan, WY 82801 United States
Please note: These are registered business addresses only and cannot accept returned items. To send back a product, please contact our support team at support@royalprincess.co.uk first — we'll provide full return instructions and a prepaid label.
Returns and Refunds
For a full explanation of how to return an item or request a refund, please visit our Returns & Refunds Policy.
Additional Details
Website: royalprincess.co.uk
At Royal Princess, we are dedicated to handling every customer enquiry with care and in accordance with our responsibilities under UK consumer law.